We ship within 24 hours after you place your order. And your order will be delivered within 4-6 business days! All orders come with a tracking number, insurance and loss protection.

We offer a full 60-day money-back guarantee on every order. If you're not completely satisfied with your results for any reason, contact us within 60 days and we'll refund you in full. No forms, no questions, no hassle.

Most women feel relief from burning and discomfort from the very first application — the uncomfortable heat typically settles within minutes. After 2–4 days of twice-daily use, the rash, odour, and weeping will have reduced significantly. After 1–2 weeks of consistent use, the skin fold should be fully clear. To prevent the rash returning, we recommend continuing to use GentivaPure 2–3 times per week — especially during warm weather or periods of increased sweating.

Every order is covered by our 60-day money-back guarantee. We're confident GentivaPure will work for you — but if for any reason you're not satisfied, contact us at info@gentivapure.com within 60 days of receiving your order and we'll process a full refund immediately. No returns required.

You can track your order by entering your tracking number on our Track Your Order page. You will receive live updates on the status and location of your shipment. Delivery status is updated in real time.

If you have any further questions, please feel free to email us at info@gentivapure.com

We ship within 24 hours after you place your order. And your order will be delivered within 4-6 business days! All orders come with a tracking number, insurance and loss protection.

Store in a cool dry place away from direct sunlight and heat. Keep the cap firmly closed when not in use. Avoid storing in high-humidity environments such as directly in the shower. For best results, use within 2 years of opening.

Yes — GentivaPure was formulated specifically for all skin fold areas including under the breasts, the belly fold, groin, inner thighs, between the buttocks, and underarms. The pH-balanced formula is gentle enough for sensitive areas while being potent enough to clear stubborn fungal and bacterial infections.

No. Unlike old-fashioned antifungal creams that leave purple or white marks on fabric, GentivaPure dries down completely to an invisible non-staining protective layer within minutes of application. The Silica-Tapioca matrix creates a smooth dry finish that won't transfer to your bra, clothing, or bedding.

The ingredients in GentivaPure are generally considered safe for topical use. However, as with any new skincare product, we always recommend consulting your GP or midwife before using during pregnancy or while breastfeeding — particularly if applying to the breast area.

No. GentivaPure Intertrigo Relief Cream is sold exclusively through our official website at gentivapure.com. We do not authorise any third-party sellers. Products listed elsewhere may be counterfeit, improperly stored, or past their use-by date — and will not be covered by our guarantee. Always order directly from gentivapure.com to ensure you receive the authentic formula.

Our customer support team is available 7 days a week. You can reach us at any time by emailing info@gentivapure.com and we will get back to you within 24 hours. Whether you have a question about your order, your results, or anything else — we are here to help.